FAQ
General Questions
If you have any questions, please don’t hesitate to contact us. You can reach us at info@wilson-mode.com, +61 485 985 902 or via our contact form.
- Google Pay
- Apple Pay
- Visa
- Mastercard
- American Express
- PayPal
- Shop Pay
For more information read our Payment Options.
Shipping
Wilson-Mode offers free shipping within Austarlia.
Shipping time is 5-7 working days (Monday to Friday)
For information read our Shipping Policy.
Return and Refund
You’ve got 30 days from the day you receive your order to send back any returns. For more information read our Return and Refund Policy.
No, Wilson-Mode does not cover the return shipping costs made by the customer.
If you wish to cancel your order, contact us as soon as possible at info@wilson-mode.com. Please note that we cannot guarantee cancellations once the order has been processed.
If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.
Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM AEST
Email: info@wilson-mode.com
Phone: +61 485 985 902
Business Information
Wilson-Mode is operated by Mod Art Media, a company registered in Australia.
ABN: 27 579 536 031
Address:
17 N Avoca Parade, North Avoca
NSW 2260